Privacy Policy

Econetworks GmbH ("Econetworks", "we", "us", or "our") is a data and artificial intelligence services company headquartered in Frankfurt am Main, Germany. We operate globally with regional offices in France, Portugal, Brazil, and the United States.

For the purposes of this Privacy Policy, Econetworks acts as the data controller for personal data collected through our website and as a data processor for personal data processed on behalf of our clients as part of service delivery.

Contact for privacy matters: privacy@econetworks.ai

We collect personal data only when you voluntarily provide it or when it is strictly necessary to provide our services. The categories of data we may collect include:

Contact and Identity Data: First and last name, job title, company name, work email address, and phone number provided through our contact forms or during engagement.

Usage and Technical Data: IP address, browser type and version, time zone, pages visited, and interaction data collected automatically through cookies and similar technologies.

Communication Data: Records of email exchanges, meeting notes, and project communications when you engage with our team.

Client Service Data: Business and operational data processed in the course of delivering AI and automation services. This data is governed by the specific Data Processing Agreement (DPA) entered into with each client.

We process personal data for the following purposes:

To respond to inquiries and manage relationships: When you contact us through our website or forms, we use your information to respond and, where appropriate, to initiate an engagement.

To deliver contracted services: We process client data to design, implement, and operate AI solutions as specified in our service agreements.

To comply with legal obligations: We may process data to comply with applicable laws, respond to lawful requests from authorities, or establish or defend legal claims.

We do not sell personal data to third parties. We do not use personal data for automated decision-making that produces legal or similarly significant effects on individuals.

We process personal data on the following legal grounds:

Contractual necessity: When processing is required to perform a contract with you or to take pre-contractual steps at your request.

Legitimate interests: When we have a legitimate business interest in processing that is not overridden by your privacy rights.

Legal obligation: When required by applicable law.

Consent: Where required by law, we will obtain your explicit consent before processing. You may withdraw consent at any time by contacting us.

We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law:

Prospect and contact data: Up to 3 years from last meaningful interaction.

Client data during active engagement: Duration of the contract plus 2 years.

Legal and compliance records: As required by applicable regulations (typically 5–10 years).

When data is no longer needed, we securely delete or anonymize it.

We share personal data only with parties necessary to deliver our services or comply with legal obligations:

Service providers: Cloud infrastructure providers, communication platforms, and software tools used in our operations. All are contractually bound to process data only on our instructions.

Professional advisors: Legal, accounting, and security advisors who are bound by confidentiality obligations.

Regulatory authorities: Where required by law or court order.

International transfers: Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs).

We never share client data with other clients or with AI model providers for training purposes without explicit contractual authorization.

Depending on your jurisdiction, you have the following rights regarding your personal data: Right of access, Right to rectification, Right to erasure, Right to restriction, Right to portability, Right to object, and Right to withdraw consent.

To exercise any of these rights, please contact us at privacy@econetworks.ai. We will respond within 30 days.

We implement technical and organizational measures designed to protect personal data: Encryption in transit (TLS 1.3) and at rest (AES-256), access controls based on the principle of least privilege, private cloud infrastructure, regular security assessments, and incident response procedures.

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.

Our website uses essential cookies to function properly, and optional analytics cookies to understand site usage. We do not use advertising or tracking cookies.

You may manage cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and, where required by law, notify you directly.

For any questions regarding this Privacy Policy: Data Protection Officer, Econetworks GmbH, Frankfurt am Main, Germany. Email: privacy@econetworks.ai

If you believe we have not addressed your privacy concern adequately, you have the right to lodge a complaint with your local data protection authority.